Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

Send FAQ to a friend

Your friends:
The following text will be sent:
This is great if you want help with difficult customers.
You'll find the FAQ at the following address:
http://angrycustomer.org/faq/index.php?action=artikel&cat=2&id=12&artlang=en

Search Our Site:

Most popular FAQs RSS

  1. Customer Needs/Wants/Customer Expectations - What's The Difference (57962 views)
  2. What Is Hostile and Abusive Customer Behavior? (30858 views)
  3. When Does Customer Behavior Cross the Line To Verbal ... (30602 views)
  4. What Is Cooperative Communication? (26805 views)
  5. How to handle a customer who interrupts my conversation ... (24788 views)
  6. How To Build Rapport During The Customer Greeting? (24592 views)
  7. How Do You Use The Non-Verbal Stop Sign With ... (22243 views)
  8. Why Unreasonable Customer Behavior / Has Increased? (22123 views)
  9. Should I Ever Hang Up On A Customer? (21326 views)
  10. What Is Verbal Self-Defense? (19533 views)

Latest FAQs RSS

  1. I'm a manager and often have to deal with ... ()
  2. I want to fire a customer who is very ... ()
  3. Are My Peers (the people I work with) Internal ... ()
  4. Why do some customers stay angry even after I've ... ()
  5. Should I Ever Hang Up On A Customer? ()

Sticky FAQs