Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

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  1. Customer Needs/Wants/Customer Expectations - What's The Difference (113115 views)
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  5. What Is Hostile and Abusive Customer Behavior? (49438 views)
  6. Should I Ever Hang Up On A Customer? (45972 views)
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