Since we just launched this site to provide tips, advice, and concepts on customer service, and more specifically about dealing with difficult and angry customers, we' REALLY APPRECIATE and NEED your comments and suggestions as to what you'd like to see, new categories, and also what's already here.
It's easy and you can leave a comment anonymously if you choose. It's easy and fast, and you are contributing to build a unique free resource on customer service.
Just use the comment facility below. If you use your real name and email address, it allows us to get back to you, but if you choose you can use any username.