Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

Contact

Our email address is ceo@work911.com, and our phone number is (613) 764-0241 (EST)

Email the FAQ owner:

Search Our Site:

Most popular FAQs RSS

  1. Customer Needs/Wants/Customer Expectations - What's The Difference (100479 views)
  2. What To Do When You Don't Have An Answer ... (51124 views)
  3. When Does Customer Behavior Cross the Line To Verbal ... (49060 views)
  4. What Is Hostile and Abusive Customer Behavior? (44463 views)
  5. How to handle a customer who interrupts my conversation ... (39983 views)
  6. Should I Ever Hang Up On A Customer? (39011 views)
  7. What Is Cooperative Communication? (36316 views)
  8. How To Build Rapport During The Customer Greeting? (35939 views)
  9. How Do You Use The Non-Verbal Stop Sign With ... (33793 views)
  10. How Can I Be Notified Of Updates To angrycustomer.org? ... (30860 views)

Latest FAQs RSS

  1. I'm a manager and often have to deal with ... ()
  2. I want to fire a customer who is very ... ()
  3. Are My Peers (the people I work with) Internal ... ()
  4. Why do some customers stay angry even after I've ... ()
  5. Should I Ever Hang Up On A Customer? ()

Sticky FAQs