Complete Guide To Dealing WIth Difficult, Angry, Aggressive And Abusive Customers
Learn what to say, when to say it and stay stress free, safe, and professional under pressure
Questions in Additional Resources On Difficult and Angry Customers
Here you'll find additional high quality resources on the various aspects of dealing with angry, difficult and emotional customers.
- Which of your customer service books would be best for me?
(34031 views) - How Can I Be Notified Of Updates To angrycustomer.org?
(34990 views) - Where can I learn more about verbal self-defense techniques. They sound interesting. I guess you'll explain, but are there any books on the subject?
(6685 views) - I can't find info about customer service topics. Can you help?
(5346 views) - Do You Have Resources For Hostage Negotiation?
(10975 views)
Here you'll find additional high quality resources on the various aspects of dealing with angry, difficult and emotional customers.