Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Not everyone has money to spend on upgrading defusing angry customer skills, so here's how to learn online, free.

Page 2 out of 2 Pages

• Angry Customer Tutorial: Where Does This Dell Employee Go Wrong (Or RIght)
  (11688 views)
• Angry Customer Tutorial: Spot The Manager Errors
  (6034 views)
• Angry Customer Tutorial: Responding To Angry Voice Mail
  (12712 views)
• Angry Customer Training: Session 2: Spot The Errors
  (6585 views)

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