Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Not everyone has money to spend on upgrading defusing angry customer skills, so here's how to learn online, free.

Page 2 out of 2 Pages

• Angry Customer Tutorial: Where Does This Dell Employee Go Wrong (Or RIght)
  (10856 views)
• Angry Customer Tutorial: Spot The Manager Errors
  (5340 views)
• Angry Customer Tutorial: Responding To Angry Voice Mail
  (11487 views)
• Angry Customer Training: Session 2: Spot The Errors
  (5841 views)

16