Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Not everyone has money to spend on upgrading defusing angry customer skills, so here's how to learn online, free.

Page 2 out of 2 Pages

• Angry Customer Tutorial: Where Does This Dell Employee Go Wrong (Or RIght)
  (9266 views)
• Angry Customer Tutorial: Spot The Manager Errors
  (4200 views)
• Angry Customer Tutorial: Responding To Angry Voice Mail
  (9441 views)
• Angry Customer Training: Session 2: Spot The Errors
  (4677 views)

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