Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Pose your difficult customer service situations here to get a quick answer. Whatever the customer is doing, you can get help with how to deal with the situation. Please make your questions specific, since the more information, the easier it is to provide

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• When NOBODY Can Answer A Customer's Question: What To Do?
  (12062 views)
• When An Angry Customer Refuses To Leave?
  (21732 views)
• When a Customer Wants Information You’re Not Allowed to Give - What To Do?
  (12770 views)
• When A Customer Plays One Employee Off Another?
  (10564 views)
• When a Customer Asks to Be Served Ahead of Other Waiting Customers
  (8654 views)
• What To Do With A Customer Who's Been "Buck-Passed"
  (6445 views)
• What To Do When You Don't Have An Answer To A Customer Question?
  (46526 views)
• What to do when a customer is clearly wrong and stubborn?
  (12561 views)
• What to do when a customer insults my competence?
  (17194 views)
• What To Do When A Customer Demands To Speak To Supervisor Who Is Unavailable?
  (27597 views)
• What to do when a customer bad-mouths my employer
  (7146 views)
• What To Do If You Will Be Late For A Meeting With A Customer
  (9568 views)

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