Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

R

Search Our Site:

Most popular FAQs RSS

  1. Customer Needs/Wants/Customer Expectations - What's The Difference (105623 views)
  2. What To Do When You Don't Have An Answer ... (55467 views)
  3. When Does Customer Behavior Cross the Line To Verbal ... (51072 views)
  4. What Is Hostile and Abusive Customer Behavior? (46339 views)
  5. How to handle a customer who interrupts my conversation ... (41970 views)
  6. Should I Ever Hang Up On A Customer? (41700 views)
  7. What Is Cooperative Communication? (37922 views)
  8. How To Build Rapport During The Customer Greeting? (37907 views)
  9. How Can I Be Notified Of Updates To angrycustomer.org? ... (35947 views)
  10. How Do You Use The Non-Verbal Stop Sign With ... (35869 views)

Latest FAQs RSS

  1. I'm a manager and often have to deal with ... ()
  2. I want to fire a customer who is very ... ()
  3. Are My Peers (the people I work with) Internal ... ()
  4. Why do some customers stay angry even after I've ... ()
  5. Should I Ever Hang Up On A Customer? ()

Sticky FAQs