Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

Contact

Our email address is ceo@work911.com, and our phone number is (613) 764-0241 (EST)

Email the FAQ owner:

Search Our Site:

Most popular FAQs RSS

  1. Customer Needs/Wants/Customer Expectations - What's The Difference (60926 views)
  2. When Does Customer Behavior Cross the Line To Verbal ... (32054 views)
  3. What Is Hostile and Abusive Customer Behavior? (31860 views)
  4. What Is Cooperative Communication? (27604 views)
  5. How to handle a customer who interrupts my conversation ... (25757 views)
  6. How To Build Rapport During The Customer Greeting? (25466 views)
  7. How Do You Use The Non-Verbal Stop Sign With ... (23010 views)
  8. Why Unreasonable Customer Behavior / Has Increased? (22804 views)
  9. Should I Ever Hang Up On A Customer? (22439 views)
  10. What Is Verbal Self-Defense? (20123 views)

Latest FAQs RSS

  1. I'm a manager and often have to deal with ... ()
  2. I want to fire a customer who is very ... ()
  3. Are My Peers (the people I work with) Internal ... ()
  4. Why do some customers stay angry even after I've ... ()
  5. Should I Ever Hang Up On A Customer? ()

Sticky FAQs