We add new tips, hints and techniques for dealing with irate customers on a regular basis, usually several times a week. We recognize that most people won't remember to check in to our site to check if there's anything new, so we've made it easy for you to never miss any of the new material we post on The Angry Customer and Customer Service Knowledgebase.
Here's the run down on your options.
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Another way to stay updated is to use our RSS feed in your preferred method for reading feeds. SInce different RSS readers work differently, you will need to figure out how to add our feed to your reader but here's the address: http://angrycustomer.org/faq/feed/latest/rss.php