Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

Contact

Our email address is ceo@work911.com, and our phone number is (613) 764-0241 (EST)

Email the FAQ owner:

Search Our Site:

Most popular FAQs RSS

  1. Customer Needs/Wants/Customer Expectations - What's The Difference (79703 views)
  2. When Does Customer Behavior Cross the Line To Verbal ... (40934 views)
  3. What Is Hostile and Abusive Customer Behavior? (38259 views)
  4. How to handle a customer who interrupts my conversation ... (33166 views)
  5. What Is Cooperative Communication? (32945 views)
  6. What To Do When You Don't Have An Answer ... (31916 views)
  7. How To Build Rapport During The Customer Greeting? (31249 views)
  8. Should I Ever Hang Up On A Customer? (31186 views)
  9. How Do You Use The Non-Verbal Stop Sign With ... (28905 views)
  10. Why Unreasonable Customer Behavior / Has Increased? (27297 views)

Latest FAQs RSS

  1. I'm a manager and often have to deal with ... ()
  2. I want to fire a customer who is very ... ()
  3. Are My Peers (the people I work with) Internal ... ()
  4. Why do some customers stay angry even after I've ... ()
  5. Should I Ever Hang Up On A Customer? ()

Sticky FAQs