Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

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  1. Customer Needs/Wants/Customer Expectations - What's The Difference (62536 views)
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  8. Why Unreasonable Customer Behavior / Has Increased? (23182 views)
  9. Should I Ever Hang Up On A Customer? (23046 views)
  10. What Is Verbal Self-Defense? (20429 views)

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