Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

Contact

Our email address is ceo@work911.com, and our phone number is (613) 764-0241 (EST)

Email the FAQ owner:

Search Our Site:

Most popular FAQs RSS

  1. Customer Needs/Wants/Customer Expectations - What's The Difference (68555 views)
  2. When Does Customer Behavior Cross the Line To Verbal ... (35222 views)
  3. What Is Hostile and Abusive Customer Behavior? (34134 views)
  4. What Is Cooperative Communication? (29499 views)
  5. How to handle a customer who interrupts my conversation ... (28340 views)
  6. How To Build Rapport During The Customer Greeting? (27539 views)
  7. Should I Ever Hang Up On A Customer? (25651 views)
  8. How Do You Use The Non-Verbal Stop Sign With ... (25043 views)
  9. Why Unreasonable Customer Behavior / Has Increased? (24387 views)
  10. What To Do When You Don't Have An Answer ... (22539 views)

Latest FAQs RSS

  1. I'm a manager and often have to deal with ... ()
  2. I want to fire a customer who is very ... ()
  3. Are My Peers (the people I work with) Internal ... ()
  4. Why do some customers stay angry even after I've ... ()
  5. Should I Ever Hang Up On A Customer? ()

Sticky FAQs