Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Pose your difficult customer service situations here to get a quick answer. Whatever the customer is doing, you can get help with how to deal with the situation. Please make your questions specific, since the more information, the easier it is to provide

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• When NOBODY Can Answer A Customer's Question: What To Do?
  (10165 views)
• When An Angry Customer Refuses To Leave?
  (13480 views)
• When a Customer Wants Information You’re Not Allowed to Give - What To Do?
  (10339 views)
• When A Customer Plays One Employee Off Another?
  (8922 views)
• When a Customer Asks to Be Served Ahead of Other Waiting Customers
  (7072 views)
• What To Do With A Customer Who's Been "Buck-Passed"
  (5395 views)
• What To Do When You Don't Have An Answer To A Customer Question?
  (30700 views)
• What to do when a customer is clearly wrong and stubborn?
  (10480 views)
• What to do when a customer insults my competence?
  (14244 views)
• What To Do When A Customer Demands To Speak To Supervisor Who Is Unavailable?
  (19559 views)
• What to do when a customer bad-mouths my employer
  (6005 views)
• What To Do If You Will Be Late For A Meeting With A Customer
  (7158 views)

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