Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Not everyone has money to spend on upgrading defusing angry customer skills, so here's how to learn online, free.

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• Can I Use Videos To Get Better With Angry Customers?
  (47485 views)
• What's In Session 2 of The Defusing Angry Customers Video
  (11674 views)
• What is Bacal's Free Video Training (Angry Customers)
  (11796 views)
• Video Tutorial: Understanding Customer Anger
  (11050 views)
• Video 9: What Is Bait In The Context of Angry Customers?
  (29755 views)
• Video 08a: Why Telephone Silence Works To Get A Customer To Be Quiet?
  (35991 views)
• Video 08: How Can I Slow Down A Customer On The Phone?
  (20964 views)
• Video 07 What Do Angry Customers Need From You So They Can Calm Down?
  (22323 views)
• Video 04: Why Can't I Fight Back With An Insulting Customer?
  (11672 views)
• Video 03: Why Should I Learn Defusing Angry Customer Skills?
  (11090 views)
• How Can I Find All The Videos In Your Free Customer Service Training Course?
  (9283 views)
• Can I Use Your Videos In My Workplace and In Training?
  (12204 views)

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