Complete Guide To Dealing WIth Difficult, Angry, Aggressive And Abusive Customers
Learn what to say, when to say it and stay stress free, safe, and professional under pressure
Questions in Overview - Customer Service and Angry Customers
Here you will find more general questions and answers about customer service, and the importance of dealing effectively with angry customers.
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- How can I be genuine AND smile at customers when I'm not "feeling it"? I keep reading customer service experts say both are important, but I don't always feel like it.
(14614 views) - Does Wow'ing The Customer Have Negative Side Effects?
(25470 views) - Could You Explain "Bait" In Terms of The Angry Customer?
(17637 views)
Here you will find more general questions and answers about customer service, and the importance of dealing effectively with angry customers.
