Complete Guide To Dealing WIth Difficult, Angry, Aggressive And Abusive Customers
Learn what to say, when to say it and stay stress free, safe, and professional under pressure
Questions in For Government And Public Sector Staff
Serving customers and taxpayers is a different process than in retail or for profit situations. In fact government and public sector employees face some of the most difficult situations, since the chance of violence from customers is higher than most othe
Serving customers and taxpayers is a different process than in retail or for profit situations. In fact government and public sector employees face some of the most difficult situations, since the chance of violence from customers is higher than most othe