Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

Questions in Social Media and Customer Service

Since the rush of popularity of major social media platforms like Facebook and Twitter, businesses have been jumping on the bandwagon to use them for customer service. Sadly, the quality of customer service hasn't improved.

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Since the rush of popularity of major social media platforms like Facebook and Twitter, businesses have been jumping on the bandwagon to use them for customer service. Sadly, the quality of customer service hasn't improved.

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