Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

Contact

Our email address is ceo@work911.com, and our phone number is (613) 764-0241 (EST)

Email the FAQ owner:

Search Our Site:

Most popular FAQs RSS

  1. Customer Needs/Wants/Customer Expectations - What's The Difference (134103 views)
  2. What To Do When You Don't Have An Answer ... (80198 views)
  3. What Is Hostile and Abusive Customer Behavior? (71686 views)
  4. When Does Customer Behavior Cross the Line To Verbal ... (65385 views)
  5. Can I view the complete table of contents before ... (61937 views)
  6. Should I Ever Hang Up On A Customer? (59506 views)
  7. How Can I Be Notified Of Updates To angrycustomer.org? ... (56491 views)
  8. How to handle a customer who interrupts my conversation ... (55665 views)
  9. Which of your customer service books would be best ... (55290 views)
  10. How To Build Rapport During The Customer Greeting? (50616 views)

Latest FAQs RSS

  1. I'm a manager and often have to deal with ... ()
  2. I want to fire a customer who is very ... ()
  3. Are My Peers (the people I work with) Internal ... ()
  4. Why do some customers stay angry even after I've ... ()
  5. Should I Ever Hang Up On A Customer? ()

Sticky FAQs