Complete Guide To Dealing WIth Difficult, Angry, Aggressive And Abusive Customers
Learn what to say, when to say it and stay stress free, safe, and professional under pressure
Questions in About Us, The Company, Publications, Seminars
Here's the place to ask and answer questions about our company, Bacal & Associates, our books and other publications, and seminars and keynotes, and of course, about Robert Bacal.
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Here's the place to ask and answer questions about our company, Bacal & Associates, our books and other publications, and seminars and keynotes, and of course, about Robert Bacal.