Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Workplace violence starts with verbal abuse right up to actual physical violence and assaults. Learn about the issues as they pertain to difficult and angry customers

• Why Is verbal abuse considered workplace violence in some jurisdictions?
  (8871 views)
• Is Verbal Abuse Considered Workplace Violence?
  (9290 views)
• How Should I Handle A Verbal Threat From A Customer To Harm Me?
  (27177 views)

3