Complete Guide To Dealing WIth Difficult, Angry, Aggressive And  Abusive Customers

Learn what to say, when to say it and stay stress free, safe, and professional under pressure

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We add new tips, hints and techniques for dealing with irate customers on a regular basis, usually several times a week. We recognize that most people won't remember to check in to our site to check if there's anything new, so we've made it easy for you to never miss any of the new material we post on The Angry Customer and Customer Service Knowledgebase.

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Updated twice weekly, we send out a short newsletter to subscribers that contains the newest additions. We don't overload you, and we don't use your email address for any other purpose except to inform you of new additions. It's easy to use. Simply type in your email address in the form below. For your security, you will be asked to respond to a confirmation email. That's it. Of course you can unsubscribe at any time.

 

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Another way to stay updated is to use our RSS feed in your preferred method for reading feeds. SInce different RSS readers work differently, you will need to figure out how to add our feed to your reader but here's the address: http://angrycustomer.org/faq/feed/latest/rss.php

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