Learn to defuse difficult, abusive and upsetting customers.

If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and Cool As A Cucumber

E. Meehan says:
This book has been a life saver. I loved the title, the picture was spot on to how I felt many a time with a raving, angry, pissed, annoyed customers. I felt powerless, demeaned, and disrespected... (amazon)

Available in PRINT at:

Amazon USA

Amazon CANADA

Amazon UK

From Barnes & Noble

Suggested retail price is $22.95 but usually sells for less (U.S.)

 

Need It Fast And Want To Save?
Get the downloadable instant deliver version in PDF. Yes, you CAN print it out.

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Answering Someone Else's "Open" Question On Customer Service

One of the strengths of crowdsourcing information is that we can draw upon any visitor to help out with answering questions, particularly those that have no existing answer in the database.

As an incentive for you to answer the questions of others, we permit those who take the time to help others by allowing them to publicize their website, or social media account by placing a link at the BOTTOM of the answer. That way you get credit for your contribution.

Instructions:

It's easy. To find questions that have yet to be answered click here. A page will open with current questions "looking for answers". Choose a question you'd like to answer, and the rest is pretty self-explanatory.

Check existing open questions now

 


 

The Angry Customer Help Center
Contact Information: Bacal & Associates, 722 St. Isidore Rd. Casselman, Ontario, Canada, K0A 1M0, (613) 764-0241

Email: ceo@work911.com - We respect the privacy of our visitors. Click here for info | Unless otherwise indicated, content is written and copyright 2013-2014 by by Robert Bacal